How long will it take for my order to be ready?
Due to the demand (and Sew Bella being a one gal show), please allow 3-5 business days for your order to be ready. Once your order is ready, you will get an email notification for pick up or that your order has been mailed.
What is your Return Policy?
Due to the nature of these products, all sales are final. Please contact me if there are any issues with your order.
How do I know what size mask I am?
I have created a size guide to help measure and pick the best fit. The size guide measurements can be found when shopping the masks.
Are the masks made with a filter pocket?
No, there is no filter pocket BUT all cotton patterned/solid masks are made using two layers of 100% cotton + a layer of non-woven polypropylene on the inside, as recently recommended by the Government of Canada for non-medical masks.
Where do you get your materials from?
All material; fabric, elastic and thread are all sourced by local businesses in the GTA!
Are masks made with a metal nose wire?
No, they are not.
How should I wash my mask?
Masks should be washed by hand using warm water and soap. Hang to dry.
Do you offer bulk/custom orders?
Yes I do. Please contact me to inquire.
How long will it take for my order to arrive via mail?
Canada Post is used to mail within Canada. Most people receive their order within 5-10 business days however this time frame can vary with circumstances beyond my control.
Where do you ship?
We ship across Canada & US
Do you offer local pick up ?
YES - whenever you can I highly recommend taking advantage of my TWO pick up locations.